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Work Experience

Computer Support
Mont Kiara International School
September 2022 - Present
Full-time

My duties are as follows

  1. Manage all aspects of the current SIS programs, including AdministratorPlus, AdmissionsPlus, and PlusPortals.

  2. Manage client applications and troubleshooting used in the M'KIS Information System.

  3. Establish and promote best practices for data entry/extraction into/from any/all of the SIS programs.

  4. Create and modify reports generated by any/all of the SIS programs.

  5. Act as a point of contact and liaison between the vendors of the various SIS programs and M'KIS.

  6. Act as a point of contact between any/all SIS programs and end users at M'KIS.

  7. Provide one-to-one and one-to-many training and guidance in properly using the various SIS programs.

  8. To provide user support.

  9. To maintain and update school devices when necessary.

  10. To track and respond to IT Helpdesk tickets.

  11. To perform other duties as assigned.

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Discord Server Moderator
Multiple Discord Servers
February 2018 - January 2024 (6 Years)
Freelance

My duties were as follows:

  1. Moderate the server based on the server guidelines.

  2. Enforce rules and regulations based on the server's implemented rules and regulations.

  3. Handle and manage tickets opened by players through the ticket bot in the support server.

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Assistant Production Coordinator
Big Cheer Universal Entertainment
February 2022 - May 2022 (4 Months)
Contract Part-time

Worked as a part-time assistant production coordinator to gain experience and insight into the film industry.

My tasks were to:

  1. Draft emails for the purpose of sponsorship acquisitions for TV shows, movies, and events.

  2. Create pitch decks, sponsor decks, and client business plans.

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Bookstore Assistant
Memorial University Bookstore
September 2019 - December 2021 (2 Years 4 Months)
Seasonal

An on-campus part-time job at the Memorial University Bookstore.

My tasks were to:

  1. Help students and professors find the required textbooks for their courses.

  2. Handle general inquiries from students regarding purchases and returns.

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