
Work Experience
Computer Support
Mont Kiara International School
September 2022 - Present
Full-time
My duties are as follows
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Manage all aspects of the current SIS programs, including AdministratorPlus, AdmissionsPlus, and PlusPortals.
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Manage client applications and troubleshooting used in the M'KIS Information System.
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Establish and promote best practices for data entry/extraction into/from any/all of the SIS programs.
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Create and modify reports generated by any/all of the SIS programs.
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Act as a point of contact and liaison between the vendors of the various SIS programs and M'KIS.
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Act as a point of contact between any/all SIS programs and end users at M'KIS.
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Provide one-to-one and one-to-many training and guidance in properly using the various SIS programs.
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To provide user support.
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To maintain and update school devices when necessary.
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To track and respond to IT Helpdesk tickets.
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To perform other duties as assigned.
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Discord Server Moderator
Multiple Discord Servers
February 2018 - January 2024 (6 Years)
Freelance
My duties were as follows:
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Moderate the server based on the server guidelines.
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Enforce rules and regulations based on the server's implemented rules and regulations.
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Handle and manage tickets opened by players through the ticket bot in the support server.
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Assistant Production Coordinator
Big Cheer Universal Entertainment
February 2022 - May 2022 (4 Months)
Contract Part-time
Worked as a part-time assistant production coordinator to gain experience and insight into the film industry.
My tasks were to:
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Draft emails for the purpose of sponsorship acquisitions for TV shows, movies, and events.
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Create pitch decks, sponsor decks, and client business plans.
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Bookstore Assistant
Memorial University Bookstore
September 2019 - December 2021 (2 Years 4 Months)
Seasonal
An on-campus part-time job at the Memorial University Bookstore.
My tasks were to:
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Help students and professors find the required textbooks for their courses.
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Handle general inquiries from students regarding purchases and returns.
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